Move to ‘origin and destination’ airport requires new approach to operational technology
Over the past few years, Memphis International Airport has transformed from a regional hub to an ‘origin and destination’ airport. Rather than serving as a transfer hub for one primary airline, Memphis has diversified its number of carriers and is working to recruit additional airlines, including ultra-low-cost carriers that fly point-to-point routes. In addition to a major concourse redevelopment, the airport is acquiring a new generation of IT systems to support this change.
With a more diverse range of airlines operating from Memphis, the airport sought to enhance its operational…