GLOBALLY RENOWNED software company with headquarters in Australia, RMS Cloud produces and supports online booking, channel management and front office systems to the world’s hospitality industry. RMS has been at the forefront of developing property and reservations management systems for over 30 years for the holiday park, caravan and RV park, hotel, motel and apartment segments with specialty applications for the mining, defence, facility and shopping centre industries.
“Our Property Management System offers unique ability to provide real-time online booking functionality which enables the collection of bookings from a property’s website, the global distribution system and an expansive variety of third-party travel websites,” shares Vivek Gangishetty, Head of Sales – India & South Asia, RMS Cloud. He adds that RMS is trusted by more than 6,000 properties across 45 countries and their unrivalled software offers everything one needs to successfully run business.
RMS Cloud, a SaaS Company, has been building robust tech stack for hotel industry for over 40 years with digital transformations at the forefront. “It is a world-class Property Management System with inbuild capabilities of Distribution, POS, Stock / Material Management – all from a Single Sign On. RMS Hospitality Cloud is secured and scalable software built to suit individual / multi-property / enterprise or alternate accommodation spaces like hotels, chain of hotels, vacation rental firms or even hostels,” informs Gangishetty.
RMS Cloud can also help hoteliers and owners with restaurants / banquets / spas with complete control of stock / material control with barcode scanning to track material movement. “With native channel switch, RMS helps hoteliers distribute inventory over 100 different OTAs & GDSs worldwide,” he shares.
When it comes to competition in the hospitality sector, RMS Cloud is different, largely due to its capabilities to deploy end-to-end technology encompassing distribution, conversational AI, PMS and POS at a single login. “RMS Cloud has been at the forefront of digital transformations for large clients in India, one of our success story has been with Sterling Holidays, it has been a very comprehensive use case of moving seamlessly between member inventory and retail inventory to improve yield-ability and we are very happy that the group has seen a 4X increase in their revenues after the transformations,” says Gangishetty.
RMS Cloud is embarking on a plan to provide carbon neutral technology for its customers by 2025. “With the support of frictionless guest facing applications, going paperless is entirely possible with RMS Cloud. We want to take that many steps further and be a 100 per cent carbon neutral organisation by 2025,” he informs.
There are plans to integrate AI technologies (primary chatbots) into Customer Facing PMS tech like RMS Guest Portal, Internet Booking Engine and integrated into two-way Email and SMS modules. “Whether it’s a request for ice, extra towels, reporting maintenance, late checkouts, making a booking in the restaurant, we will use data insights and intelligence to provide personalized automated service,” adds Gangishetty.
