The use of technology in the hospitality industry has become increasingly popular, with smart room technology being at the forefront of this trend. Smart room technology allows guests to personalize their rooms to fit their needs, adjust the room temperature and lighting to their liking and even stream their favorite shows. Additionally, smart rooms can reduce energy usage during certain hours of the day, reducing operating costs associated with energy usage. IoT is another trend in the hospitality industry that enables various devices to be connected through the internet and controlled by one central source, such as a phone or tablet. IoT allows guests to easily control everything in their room and personalize it to their needs while also enabling hotel operators to address issues proactively.
Big data is a game-changer in the hotel technology sector, allowing hotels to collect data from customers that can be analyzed to better understand their behavior, enabling them to offer personalized services. Mobile check-in services and contactless payments are promoting a safer hotel stay in the current pandemic. Translation devices are essential for foreign guests who speak different languages, while robots offer contactless service, and air filter systems ensure guests enjoy clean air.
Occupancy-based sensors and AI are also transforming the hotel industry. The former can reduce energy consumption by adjusting the temperature and lighting based on whether a guest is in the room or not, while the latter can help with tasks such as answering frequently asked questions, freeing up employees to focus on personalized guest services. All these hospitality technology trends are geared towards enhancing guest experiences, making hotel stays safer, and improving operational efficiency.