Video 8 in the Hotel Technology Concierge series video series with Adam Mogelonsky – Wellness and What this means for Hotels.
Adam and Brendon, discuss the opportunities for hotels in the areas of wellness and longevity. Adam, emphasizes the need for hotels to play a role in promoting wellness and preventing illness, positioning themselves as healthcare facilities. Expanding beyond traditional spa treatments, hotels can innovate in areas such as food and sleep programs. Technology plays a crucial role in delivering these wellness initiatives, including inventory systems, procurement systems, and automation. Examples include offering exclusive ingredients, herbal teas, and personalized sleep experiences with services like a pillow concierge and blackout blinds. The integration of technology can also include meditation apps, breathing exercises, and in-room exercise programs, enhancing guests’ overall well-being. Adam, stresses the importance of understanding the target audience and tailoring wellness programs accordingly, whether for luxury or budget hotels, while leveraging technology to automate processes and minimize labour costs.