Hotels are using technology to differentiate themselves from competitors and provide a unique experience to guests. However, implementing technology without proper consideration can have negative impacts on the hotel’s operations and the guest experience. Hoteliers should assess their current tech stack, avoid jumping on tech trends without understanding their applications, and strive to provide a complete tech experience for guests. Adopting new technology should enhance the guest experience, not just be a trendy addition. Additionally, hotels should ensure that the technology is compatible with their current systems before integrating it. QR code menus, for example, have the potential to streamline the dining experience by allowing guests to alert staff, place orders, and make payments. By carefully selecting and integrating technology, hotels can provide a seamless and elevated guest experience.