Hotel automation tools can save on costs, enhance guest experiences and improve operational performance by automating tasks such as check-ins, access management and task management. With more guests expecting a frictionless and personalised experience, hotels need to embrace the benefits of automation, including increased guest engagement and independence, as well as providing more genuine staff interactions. The six main processes that can be automated include pre-stay guest engagement, check-in/out, guest access, employee scheduling and reporting, payroll and energy-saving. Popular hotel management software tools include Operto, Mews and Cloudbeds, offering an all-in-one automation platform with features to optimise both staffing and the guest experience, accounting software and business performance reports.