Hotel management solutions offer automation for a variety of tasks that can increase efficiency and revenue for hotels. Online reservations can be integrated into a hotel’s cloud-based management system, allowing direct bookings from the hotel’s website to be immediately updated and reducing the need for manual data entry. Guest communications can also be automated, from reservation confirmations to post-stay evaluations. Self-check-in options, including mobile device check-ins, can reduce lines at the front desk and administrative burdens on staff. Upselling can also be automated, allowing team members to become experts at promoting upgrades and ancillary services to guests. By automating these tasks, hoteliers can increase productivity and profits while improving the guest experience.