Hotel guest expectations are changing with the times — and technology. Gone are the days when amenities like fitness centers and free breakfast wowed and wooed hotel guests. Today’s travelers want seamless, personalized experiences where technology often plays a key role, from contactless check-ins and upgrades to meal delivery services and electric vehicle charging. This shift places significant pressure on property managers to continually update their facilities and services.
Hospitality TVs (HTVs), a staple in hotel rooms, often lag behind these growing expectations. In fact, many guests never even turn on older models, preferring to use their own devices and…