One of the introduced features Seat Lock on MakeMyTrip Trains allows travellers to secure a confirmed ticket by paying just 25% of the fare, with the remainder payable up to 24 hours before travel. These new features join MMT’s offerings, following the successful launch of Trip Guarantee in 2021
To elevate travel experience with the Indian railways, MakeMyTrip has announced the launch of a host of tech-driven features designed to enhance every railway journey and address common consumer pain points.
Among the most pressing concerns for customers with regards to train ticket bookings has been the difficulty in securing confirmed tickets. Typically, the booking window for confirmed tickets opens 120 days prior to the trip and fills up rapidly, often leaving travellers with waitlisted tickets.
This presents a significant challenge, especially for group travellers who are uncertain about their plans so far in advance and prefer not to commit the entire sum upfront. A game…