The First Choice app is described as a “holiday guru” that is packed with destination information, TUI Experiences and trip planning tools. It also features a holiday countdown, weather forecasts and a flight tracker, as well as a chat feature that allows users to contact TUI 24 hours a day. With over 70 destinations and thousands of hotels on offer, the app enables users to filter their searches to suit individual preferences and create a shortlist of favourite holidays. The app also provides a travel checklist, allows holidaymakers to change their booking and make payments, and offers digital boarding passes. Users can also upgrade their flights or add extra baggage, pre-order foreign currency and book airport lounges. In addition, the app enables users to book a TUI experience, such as a day trip or excursion, and stores the ticket for that experience in the app. The app also includes transfer information, providing users with their bus or coach details once they have arrived at their destination, as well as their return transfer information. While most TUI holidays can be found on the First Choice app, there are some exceptions, such as Marella Cruise holidays, TUI River Cruise holidays, Crystal Ski Holidays and TUI Tours.