Guests posing for a group photo at the “Let’s Go the Extra Mile” hospitality campaign launch ceremony at the Central Government Office in Hong Kong on June 3, 2024.
Nurphoto | Nurphoto | Getty Images
Hong Kong is asking service workers to be more courteous and smile in a bid to win back tourists. But high prices and competition from an ascending Shenzhen are bigger issues, experts say.
Long revered for its luxury shopping, restaurants and nightlife, the glitzy financial hub has yet to see visitor numbers recover to levels seen prior to years of disruptions from social unrest and the Covid-19 pandemic.
In response, the Hong Kong government launched a campaign – titled “Let’s Go the Extra Mile” – encouraging frontline staff and members…