Africa’s airports are lagging behind their global counterparts in digitalisation – an issue exacerbated by the fact that airlines are often left out of any moves towards modernisation, resulting in solutions that are not fit-for-purpose.
This concern was raised during the recent WTM Africa session on “Delays, data breaches and dysfunction – Is Africa ready for seamless air travel” facilitated by Linden Birns, MD of Plane Talking, and Aaron Munetsi, CEO of the Airlines Association of Southern Africa. The talk explored the continent’s readiness for digital transformation in air travel.
Munetsi explained digitisation goes far beyond paperless tickets. “It’s about passengers interacting with the entire value chain from the…
