Many of Gen Z’s friendships and much of their relationship development happens online—on social media, online gaming platforms, and in community spaces and group chats. These are also the kinds of spaces where AI is appearing in the form of new tools and personal assistants. But having AI show up on platforms Gen Z considers safe spaces can be problematic.
In the first phase of our research testing the edges of AI products with a group of Gen Zs, they laid out three principles to help…