As people return to the skies and passenger numbers grow, more than ever we must focus on the need to prepare aviation for the next generation of travel. According to SITA’s 2022 Passenger IT Insights research, passengers want to embrace mobile, biometric, and touchless technologies to make their journeys easier. For its part, driven by the pandemic, the industry has begun accelerating the task of making travel processes digital.
In creating biometric, mobile-driven journeys – we must make the right choices
But the decision as to which partner to work with is fraught with challenges. CIOs, CTOs, and commercial procurement professionals need to make the right choices. This is not a commodity purchase at the lowest price. The opportunity cost of getting it wrong is not worth thinking about. Our decisions now must ultimately take us toward the vision of a single digital identity for travelers across all the world’s airports.
With standards and practices…
Read further.
#SITA