As budget airline Bonza frustrates customers by further delaying the commencement of its Darwin-Gold Coast route, one customer says the startup airline has failed to refund his family within the company’s pledged time frame.
Key points:
- The airline has blamed regulatory approvals for the flight cancellations
- On customer says a refund from the airline has not come within the expected time frame
- A Northern Territory aviation consultant says the airline risks losing Territorians’ trust
Corey…
