Avelo has flown more than a million happy customers since its launch in April 2021. Priding itself on simple, excellent service and low fares, the airline has won the hearts of many new passengers, something that’s not easy for a startup airline to do.
Now its job is to retain those passengers as regular customers, while also adding more. The way most airlines choose to do this is via a loyalty program of some sort. Some base these on miles, others on amounts spent with the firm;…