Imagine being able to order an in-flight meal by scanning a QR code as you board and seeing the available catering inventory. Or having flight attendants carry iPads that allow them to quickly input notes on a passenger such as their preferences, compliments or complaints. That’s the vision at Canada Jetlines, a startup airline that began with a cloud-native strategy.
“We’re putting the power of communication right into the front-line worker’s hands and capturing that information in a centralized location,” said CIO Robert Pope. “That’s giving us a greater view of the business … and making enhancements for the customer experience almost on the fly.”
Pope is among the speakers at the Canadian CIO Future of Cloud Summit, taking place virtually June 8 and 9.
The summit promises to demystify hybrid clouds for CIOs and enterprises and share best practices for optimizing clouds for security, privacy and customer experience.
Kicking off the summit, the futurist Anat Baron will preview the biggest technology trends in the post-pandemic world. Later, Baron will take questions about the next great transformation in a live discussion with attendees.
Sherif Sheta, CIO of the Centre for Commercialization of Regenerative Medicine, will tell how to lead with a cloud-first strategy.
For big-picture insights, Dave McCarthy, IDC research vice president, cloud infrastructure services, will give worldwide cloud predictions for the coming year. Looking specifically at Canada, Megha Kumar, IDC Canada research vice president for software and cloud services, will drill into the state of adoption of public clouds services within the country’s organizations.
Looking specifically at the financial services industry, BNY Mellon CIO for Architecture and Engineering Joseph Sieczkowski will discuss cultivating an agile and dynamic operating model, and Wells Fargo Bank Head of Hybrid Environments Christopher Marsh-Bourdon will share insights on…
