- New booking engine, mobile app, and self-service tools to empower guests and ensure a smooth experience at every step of the journey
- State-of-the-art merchandising and revenue management capabilities will offer travellers more options to customise their trip
- New functionality for travel agencies powered by Amadeus’ New Distribution Capability (NDC)
Etihad Airways, the national airline of the UAE, is set to embark on a major digital transformation following the signing of a landmark multi-year deal with Amadeus.
As part of the deal, Etihad Airways will implement the full Amadeus Altéa PSS suite, including web booking, revenue management and merchandising, data management and passenger servicing solutions. These technology products will be customised for Etihad over the coming years and will improve the experience of guests, staff, travel agents, Etihad Guest members, and corporate customers.
To modernise retailing capabilities across sales channels, Etihad has also signed for Amadeus…