ROOMDEX recently hosted an expert panel discussion on “The Real Economics of Hotel Guest Engagement,” featuring 4 leading hotel software vendors. Hotels are more than just a place to stay, they also offer guests amenities, services, and entertainment that enhance the guest experience and make their stay more special – ultimately delivering the guest more value. As the panel host, Paul Peddrick noted, “All guest engagement ultimately has a commercial goal.” But how? With this question in mind, panelists Robert Stevenson, CEO at INTELITY, Marvin Speh, Co-Founder & COO at Roompricegenie, Angie Andresen, Senior Director Global Product Management at Shiji, Evan Chen, CEO at Akia, and Jos Schaap CEO and Co-Founder at ROOMDEX began their illuminating discussion on strategy for understanding and maximizing the economics of hotel guest engagement through technology. And read another recent webinar recap here.
Panelists:
The Evolution of Digital Hotel Guest Engagement
The panel…