Innovation continues to drive seamless customer experience and personal health safety
June 22 marks SkyTeam’s 21st anniversary, a significant milestone in the global airline alliance’s history since it was founded in New York City by Aeromexico, Air France, Delta Air Lines and Korean Air. The 19-member alliance is eyeing a future beyond COVID as an industry leader in seamless customer experience, powered by its proprietary innovative technology – the digital spine – to deliver a frictionless, safer customer experience.
Having recently enhanced its SkyCare&Protect health safety pledge by expanding aligned measures from 15 to 22, SkyTeam is going further. The alliance is partnering with member airlines and travel technology providers to enable off-airport verification of passengers’ digital and paper health credentials for every segment of their journey, enabling seamless travel between SkyTeam carriers and reducing customer stress and health safety risks.
“Over 21…