Business Wire India
Startek (NYSE: SRT), a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere™, a global leader in cloud robotic process automation (RPA). By joining forces, Startek, along with Automation Anywhere, will implement AI-powered RPA capabilities across its customer experience (CX) value chain by efficiently catering to the growing demand from its partners.
This collaboration will support Startek’s vision to fast-track access and benefits of Intelligent RPA, digital workforce, and other value-added services across its global customer business processes. Democratizing the Automation Anywhere platform and leveraging cloud-managed delivery will also enable Startek to identify automation opportunities and build robust CX solutions, accelerating efficiency and customer cycle time value. This partnership’s key objectives also include supporting RPA skill development through…