Unique Travel Corp, the worldwide representative of Sandals & Beaches Resorts, has chosen IBS Software’s iStay platform to replace its Central Reservation System (CRS).
The iStay CRS will enable UTC to maintain a lead in the industry, enabling guests to book their entire travel experience – from hotel rooms to activities, flights and transportation – all in one place at one time.
The iStay CRS includes revenue management, packaging, call center, channel distribution, and analytics solutions along with a built-in data lake and robust APIs.
It will also enable UTC to expand add-ons services to reservations and offer more personalized agent-assisted and online bookings.
Michael Delgado, global chief information officer (CIO) of…