Charlotte Ponder TEP, General Counsel for Countrywide Tax & Trust Corporation, shared her take on the technology with readers of Today’s Wills and Probate.
In the legal industry, competition and client expectations have increased dramatically. Customers expect more and have a growing number of options as to where their business is headed. In order to thrive in today’s environment, leading businesses must turn to new solutions and systems that examine, communicate, and think at near instantaneous speeds.
In the days of next day delivery and checkouts, the wait is almost obsolete and consumers’ expectations of how long it should take have changed. To maintain a competitive advantage, companies must use constantly changing…