SAP Concur has released findings from its latest Global Business Traveller Survey, highlighting significant challenges facing business travel in 2024. The survey, which involved 3,750 travellers and 600 travel managers worldwide, identified key issues such as travel disruptions, sustainability concerns, and the integration of AI-enabled travel solutions.
The survey included responses from 850 individuals in Asia Pacific countries, including Australia, New Zealand, Japan, Korea, India, Singapore, and Malaysia. Sushant Jain, Chief Revenue Officer, Asia Pacific & Japan, Spend Management, SAP, remarked on the findings: “Measures businesses could take include improving the flexibility of their travel policies and better harnessing emerging technology like AI to obtain data-based insights to streamline workflows, minimise disruption, cut costs, and boost employee satisfaction.”
A major finding is the prevalence of travel disruptions. Approximately 86% of APAC travellers reported…