Most travellers are familiar with that feeling of anxiety looming over where our checked luggage is actually headed when flying with major Canadian airlines.
On Friday, Air Canada announced a new feature to its mobile app that would allow passengers to track the progress of their checked baggage and mobility aids in real time as they travel, the airline announced in a news release.
Currently restricted to flights within Canada, the airline hopes to expand the feature to the U.S. next year, as well as select international flights in the future.
“The prompt delivery of baggage and mobility aids is a top priority for our customers,” said Tom Stevens, vice president of customer experience and operations strategy at Air Canada in the release.
In October, Canada’s chief accessibility officer spoke out, “furious” after the country’s largest airline forgot her wheelchair on a recent flight.
Stephanie Cadieux said after landing in Vancouver…
#AirCanada