If it weren’t for the thoughtful wrangling and planning of an “Air Canada angel,” a U.S. man travelling home last summer from Kelowna may have never seen his family again.
Now, months after Gerry Wagner suffered a heart attack that he says could have been fatal, he’s looking for the woman who went the extra mile to return him home.
Wagner was set to fly home to Philadelphia from Kelowna early on June 3, but when he arrived at the airport, flights were cancelled due to what was described to him as an IT crash a day earlier.
As he tried to assess his next moves and the dim prospects of making it home at the time he’d planned, the Air Canada employee working the desk took charge and created a whole new itinerary with new flights, and new connecting cities.
“She got me back to Philadelphia at the same time that my original itinerary would have gotten me back, and this is significant,”…
#AirCanada