What was supposed to be an enjoyable holiday turned into an ordeal for one Malaysian woman and her family, who found themselves unceremoniously kicked off their flight.
The woman, Susan Yong, shared a lengthy Facebook post detailing her family’s flight woes on Wednesday (Nov 23).
They were meant to fly from Kuala Lumpur to Chiang Mai on Nov 19, but were told that their flight was overbooked during check-in.
After some back-and-forth with AirAsia’s counter staff, Yong and her…
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