KUALA LUMPUR, MALAYSIA — An AirAsia customer recently shared on social media that she was left feeling helpless and in tears after her family was “forcibly chased off” an overbooked plane at the Kuala Lumpur International Airport 2 (Klia2).
According to Facebook user Susan Yong, she, her husband, and their parents were due to fly with the low-cost airline from Kuala Lumpur to Chiang Mai, Thailand on November 19 this year.
They had purchased tickets seven months earlier in April and faced…
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