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This year has been a shaky one for airlines so far, as the industry faces economic uncertainty and concerns about the safety of air travel. But according to a new report, fliers are actually more satisfied with US airlines in 2025 compared to last year.
Analytics firm J.D. Power released its 2025 North America Airline Satisfaction Study on May 7, and it shows that overall airline passenger satisfaction jumped six points this year compared to 2024.
The survey was conducted from March 2024 to…
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