United Airlines wants employees to stop checking their phones mid-flight.
In an internal memo first viewed by Live and Let’s Fly, the airline reminded employees that using personal electronic devices onboard is “not permitted” so that cabin crew and flight attendants give passengers “visible and attentive service” during flights.
“Customers look to flight attendants for great service. How comfortable would you be asking someone for help if they were engrossed in their cell phone? What impression would that give you,” the memo reportedly read. “Even in public, you should always remain approachable in uniform and display courtesy to customers and other employees.”
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United claims in the memo that several safety issues, including “missing an onboard security incident” and “causing personal injury or injury to a jumpseat partner on landing if not properly braced”…