Several Thai individuals with disabilities have raised complaints against Thai VietJet Air, accusing the airline of discrimination by refusing to accommodate them, citing safety measures as the rationale. This controversy has garnered attention after Saowaluck Thongkuay, president of the Association for the Empowerment of Disabled Women, reported these incidents to the Parliament President, sparking a public outcry and leading to a protest outside the Ministry of Transport.
Accusations and Public Outcry
The complaints against Thai VietJet Air emerged when individuals with disabilities were reportedly denied service by the airline. One notable case involved a person being turned away at the gate without any prior notice, while another involved a visually impaired man being informed that the airline had reached its quota for visually impaired passengers, despite him notifying the airline of his condition in advance. These…