Several Thai people with disabilities stepped forward to lodge complaints with the Ministry of Transport, accusing Thai VietJet Air of refusing to accommodate them. The airline responded to the accusations today, February 29, stating that it denied service to certain disabled passengers as a precautionary safety measure.
The president of the Association for the Empowerment of Disabled Women (AEDW), Saowaluck Thongkuay, submitted a complaint to Parliament President Wan Muhamad Nor Matha. Saowaluck asserted that Thai VietJet violated the rights of people with disabilities by refusing to serve them.
Saowaluck claimed that a victim was denied boarding the plane at the gate without any prior announcement or clarification from the airline that they did not welcome disabled people.
Another Thai man, suffering from visual impairment, recounted his encounter, stating that Thai VietJet Air declined to provide him with service. According to the airline, he…