Sharing a photo of the meal on X, the passenger, identified as Kripal, A passionate food, culinary story teller, expressed disappointment with what he described as an “evocation of near-inedible meals served in a badly run hostel mess.”
The images depicted an aluminum foil container with rice and accompaniments, a wrapped bun, and a dessert.
“Wow!
@airvistara
your main meal aboard UK820 this evening evoked a sense of nostalgia! That of near inedible meals served in a badly run hostel mess by indifferent cooks! Insipid flavours, the sort of texture that would indicate the chicken should have ideally been consumed hours ago, and the chocolate dessert, benchmarked perhaps to a kindergarten cookery project. Amazing! “, The post read
Vistara responded promptly, expressing regret at the passenger’s dissatisfaction and pledging to investigate and address the issue promptly. The airline emphasized its commitment to maintaining the highest standards of quality in meal preparation.
Apparently the reply didn’t satisfy the blogger, he responded their service may be good but not good enough,
The post triggered a wave of comments from other users, with many echoing the passenger’s sentiments and sharing their own experiences of underwhelming in-flight meals.
Piyush Rai a user exclaimed,
“On a Vistara flight, had spinach rice with baby corn sprinkled on it. Till then I was not aware it was a dish.”
The debate highlights the significance passengers place on the culinary aspect of their flying experience and the impact of such discussions on an airline’s reputation.