Rory Boland, editor of Which? Travel said: “Travellers have had a torrid time in recent years, with last-minute delays and cancellations an unacceptably common occurrence.
“While airlines like Jet2.com have distinguished themselves by offering flyers excellent customer care and reliable service, too many of their competitors continually fail to measure up.
“If alternative carriers are available for your route, avoid Wizz Air, as its poor record on customer care means you’re likely to…