For years
corporate buyers handling travel for some of the world’s largest businesses
have had to grapple with decisions on how best to manage a global programme.
During the
noughties and the tens, many buyers adopted a consolidated travel programme
whereby one of the (then) big four/five global TMCs would service them either
through owned entities, partner networks and/or central servicing hubs in
countries where labour was cheap.
Other buyers
elected to bring their programmes inhouse and created mini-agencies of their
own – the CTD (Corporate Travel Department) model.
Unbeknown to
buyers at the time, the idea of consolidating their global travel programme was
actually as a result of…
