All eggs in one basket? Not anymore

For years
corporate buyers handling travel for some of the world’s largest businesses
have had to grapple with decisions on how best to manage a global programme.

During the
noughties and the tens, many buyers adopted a consolidated travel programme
whereby one of the (then) big four/five global TMCs would service them either
through owned entities, partner networks and/or central servicing hubs in
countries where labour was cheap.

Other buyers
elected to bring their programmes inhouse and created mini-agencies of their
own – the CTD (Corporate Travel Department) model.

Unbeknown to
buyers at the time, the idea of consolidating their global travel programme was
actually as a result of…