The association for New Zealand’s travel and tourism businesses, Tourism Industry Aotearoa (TIA), is working with government agencies and academics to identify future skillsets needed in the industry and develop relevant courses in response, and has introduced a data insights resource to help members access “good information for good decisions”.
These initiatives, join many others that TIA is operating to “make development and upskilling business capability more accessible and available for our members”, shared TIA chief executive, Rebecca Ingram.

Elaborating on the skillset forecast, Ingram told TTG Asia that the workforce scenario of the future will consider issues such as skills needed, where…



























