Amex GBT EVP David Reimer discusses:
- Why travel disruption is ‘”here to
stay” - Recruitment to ensure consistent service
- Getting ready for a September travel ramp-up
American Express Global Business Travel earlier this month released
new tools aimed to help travel managers and travelers better handle flight
disruptions. The travel management company’s global EVP of global clients and
general manager for the Americas David Reimer spoke with BTN executive editor
Michael B. Baker during the recent Global Business Travel Association in San
Diego about the level of disruption Amex GBT’s clients are seeing and its
strategy to help them manage through it—as well as how the company is keeping
staffing levels apace to handle the growing problem of travel disruption.
BTN: How long will the current climate of disruption
persist?
David Reimer: Disruption
is here to stay. The industry is required to go out and recruit 40,000 pilots.
We know a lot of the less efficient aircrafts have been…
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