According to industry data provider Infare1, flight disruption, as indicated by schedule changes, remains 300% above historical norms as the aviation industry continues to grapple with a skills shortage and the rapid return of demand for air travel across every region of the world.
It’s against this backdrop that travel technology company Amadeus has commissioned a major new study ‘Better together: Rethinking how to manage disruption in aviation’ with senior airline and airport executives to understand the scale of the challenge and how they plan to reduce the impact of disruption for passengers.
The majority of airline and airport executives surveyed (52%) said their organizations are currently experiencing more disruption than in 2019, compared to a third reporting less. With more industry leaders expecting disruption to remain elevated, taking action to mitigate the impact has become a top priority.
“In 2022 airlines struggled with supply and staffing issues, but…
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