Digital Self-Check-In Adoption Reaches 50% Conversion Rates Among dailypoint™ Clients
Munich-based hospitality technology provider dailypoint™ reported that recent client projects achieved digital self-check-in conversion rates exceeding 50%, surpassing global benchmarks. The achievement was documented through a case study involving lifestyle brand Superbude, which implemented integrated technology solutions connecting property management systems (PMS) with online travel agency (OTA) data and mobile messaging capabilities.
Implementation and Results
Superbude utilized dailypoint™’s technology infrastructure to automate pre-stay guest campaigns by integrating key hospitality systems. The automated approach targeted relevant communications during the pre-arrival period, resulting in measurable operational improvements. The hotel achieved over a 100% increase in self-check-in adoption, with final conversion rates exceeding 50%. Beyond guest experience enhancements, the implementation reduced front-desk workload by automating the check-in process.
The integration connected multiple technology components within the hospitality ecosystem. By combining PMS functionality with OTA data feeds and mobile messaging platforms, Superbude created a comprehensive automated guest journey system that engaged visitors before arrival and facilitated independent check-in upon arrival.
Company Vision and Context
Dr. Michael, representing dailypoint™, commented on the achievement, stating "Our vision – turning data into value – came to life once again," indicating this case represents one of multiple successful implementations across the dailypoint™ client portfolio demonstrating similar conversion performance metrics.
The case study was published recently and serves as a reference point for hospitality operators evaluating digital check-in technology adoption. The results suggest that strategic integration of existing hospitality technology systems can yield significant improvements in both guest satisfaction and operational efficiency without requiring standalone solutions.
Key Points
- Quantifiable Results: Digital self-check-in conversion rates exceeding 50%; over a 100% increase in self-check-in adoption at Superbude
- Organizations Involved: dailypoint™ (technology provider); Superbude (lifestyle brand hotel)
- Key People: Dr. Michael (dailypoint™)
- Location: Munich
- Date: November 17, 2025
- Technology Systems Connected: Property Management System (PMS); Online Travel Agency (OTA) data; Mobile Messaging
- Strategic Initiative: Automated pre-stay guest campaigns; digital self-check-in implementation; front-desk workload reduction
- Market Context: Results described as significantly outperforming global benchmarks for digital self-check-in adoption
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