Small and Midsize Businesses Drive Growth in Global Business Travel Segment

Small and midsize enterprises (SMEs) have emerged as one of the fastest growing travel segments in recent years, demonstrating resilience and expansion across the business travel landscape. These companies have rebounded faster and stronger than many larger organizations from pandemic-related slowdowns and continue to drive growth in business travel to new regions and countries while involving more employees in travel activities.

Market Size and Opportunity

According to an investment report released earlier this year, American Express Global Business Travel assessed the unmanaged SME business travel segment at $834 billion globally. Of this total market, American Express estimates that only $209 billion is currently managed, indicating that the vast majority of SME business travel spending remains unmanaged.

Resilience Despite Economic Pressures

Recent surveys have demonstrated that SMEs continue to show resilience in both travel spending and volume, despite facing economic and geopolitical concerns. This sustained activity underscores the importance of this segment to the broader travel industry and travel service providers seeking to capture growth opportunities in the SME market.

Key Points

• Market valuation: Global unmanaged SME business travel segment valued at $834 billion
• Managed portion: $209 billion of total SME business travel is currently managed
• Organization: American Express Global Business Travel
• Strategic context: SMEs identified as one of the fastest growing travel segments; demonstrated resilience in travel spending and volume despite economic and geopolitical concerns

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