While hotel technology has undoubtedly enhanced guest experiences, there are potential downsides to its overreliance. One of the most significant detriments is the loss of human connection, as self-service kiosks, chatbots, and mobile apps reduce human interaction with hotel staff, resulting in an impersonal experience that could make guests feel less valued. Privacy is also a major concern, as hotels gather increasing amounts of data on guests, which could lead to data breaches and unauthorized access to sensitive information. Additionally, hotels risk becoming overly dependent on technology, leading to system failures, forcing guests and staff to deal with significant inconveniences. A digital divide could be created among hotel guests, with those less tech-savvy struggling to navigate digital services. Finally, while technology can contribute to reducing carbon footprints, its constant need for upgrading hardware and software, as well as energy consumption, can lead to an increase in electronic waste and environmental impact. It is essential to remain aware of these potential risks and ensure technology enhances rather than replaces the unique aspects of hospitality that guests value most.