RateGain Announces Exclusive European Partnership for AI Voice Solution UNO VIVA

RateGain Travel Technologies Limited announced on Thursday, January 8, an exclusive reseller partnership with Aztech Digital to expand its AI voice solution UNO VIVA across Europe, beginning with Greece and Cyprus.

Partnership Details and Market Focus

According to a regulatory filing, Aztech Digital will function as the exclusive distributor of UNO VIVA in Greece and Cyprus. The partnership leverages Aztech Digital’s established relationships with hotels and travel-tech partners within these markets. The collaboration targets hotels seeking solutions to manage fluctuating service volumes during peak seasons while addressing the growing demand for instant, accurate, and multilingual guest support.

Strategic Positioning

Ashish Sikka, Business Head of UNO Platforms at RateGain, commented on the partnership announcement, noting that the collaboration represents a significant development for the company’s European expansion strategy.

The partnership centers on UNO VIVA, RateGain’s AI voice solution designed to provide hotels with technology to handle variable service demands and deliver multilingual guest support capabilities.

Key Points

• Organizations involved: RateGain Travel Technologies Limited; Aztech Digital
• Key people: Ashish Sikka, Business Head of UNO Platforms at RateGain
• Announcement date: Thursday, January 8
• Specific locations: Greece; Cyprus
• Strategic focus: Exclusive reseller partnership for AI voice solution expansion in European markets; managing peak season service volume fluctuations; providing instant, accurate multilingual guest support

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