‘Marriott’s shift to managed operations is all about improving service and boosting growth’

The recent announcement of Marriott International’s six hotels – Four Points by Sheraton Chennai OMR, Four Points Sheraton Jaipur, Four Points Sheraton Pune, Fairfield Hyderabad, Fairfield Mahindra World City and Fairfield Ahmedabad – transitioning from franchise to managed operations showcases the brand’s commitment in solidifying the presence in key Indian business cities. In an exclusive interview, Shefali Sinha, Cluster Director of Sales and Marketing at Marriott International, sheds light on how a combination of strategic insight, sales and practical expertise by the duo is driving the portfolio’s continued success across prominent markets.
 

What prompted Marriott International to transition these six…