Hotels remain the top choice for lodging
The EY survey found 60% of travelers plan to stay in a hotel over alternative lodging options, and the changes implemented during the pandemic have had a positive impact. Eighty-six percent of survey respondents cited COVID-19 protocols and cleanliness programs as important, and 64% consider the provision of a touchless experience important when choosing a hotel. When looking at the impact of COVID-19 on hotel chain brand loyalty, age once…
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