Starbucks is restructuring its global support operations, resulting in the elimination of 1,100 current support center jobs and several hundred unfilled positions. Impacted employees will be notified by midday on Feb. 25, according to an open letter from CEO Brian Niccol published on Starbucks.com on Feb. 24.
Starbucks emphasized that it will provide comprehensive severance packages and career transition services to affected employees.
The move comes as part of Starbucks’ “Back to Starbucks” plan, aimed at streamlining operations and improving focus on key priorities. The strategy includes investments in technology to enhance the partner and customer experience, and evolve its app and mobile ordering platform.
“We are simplifying our…































