Working Together to Advance the Industry: Susan Lucas Honored with Lifetime Achievement Award

A Career Sparked by Curiosity

Lucas’s journey into restaurant technology happened by chance.

“I started out unsure of what I wanted to be when I grew up,” she recalls. A computer science elective in college ignited her interest, leading her to combine tech and business—a decision made even more meaningful when she and a lifelong friend became the only two women in their program.

After years in technology, Lucas’s first taste of the restaurant industry came as an interim IT leader. The experience opened her eyes to the passion, excitement, and challenges of integrating technology into hospitality—and she never looked back.

On Mentorship: Giving Back to the Industry

Lucas is a firm believer in mentorship, sponsorship, and…