Agoda Admits Restricting Worker Union Access Was Inappropriate

Agoda has acknowledged that its past practices of restricting access for employees to unions and authorities were “inappropriate,” according to a statement from the National Trades Union Congress (NTUC). The NTUC said it had engaged with Agoda on the matter.

The online travel agency has reportedly agreed to a number of changes in its employment practices following discussions with the NTUC. These changes are aimed at ensuring better worker welfare and access to representation.

Agoda’s admission comes after the NTUC highlighted concerns regarding the company’s policies. The NTUC emphasized the importance of workers having the freedom to engage with unions and relevant authorities without obstruction. The union body stated that Agoda’s senior management understood the need for these changes.

As part of the agreement, Agoda is expected to implement new measures to facilitate access for its employees to union representatives and government bodies. This move is seen as a significant step towards improving labor relations within the company.

The NTUC reiterated its commitment to working with employers to foster a fair and supportive environment for all workers in Singapore. The engagement with Agoda is part of a broader effort by the NTUC to address workplace practices across various industries.

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