Agoda has recently launched the Diamond tier, an exclusive addition to its AgodaVIP loyalty program. This new tier represents the highest level within the program, designed to offer premium benefits to frequent travelers across their accommodation, flight, and activity bookings. The initiative aims to enhance the travel experience and acknowledge the loyalty of its most dedicated customers.
Premium Benefits for Frequent Travelers
The Diamond tier provides a comprehensive suite of benefits for members. For accommodation bookings, travelers can access up to 25% in extra savings. Additional perks may include complimentary breakfast, free airport transfers, access to airport lounges, priority check-in, late check-out, and room upgrades. When booking flights through Agoda, Diamond members are eligible for free airport transfers and access to airport lounges. Similarly, for activity bookings, members can benefit from complimentary airport transfers and airport lounge access. A key feature of this top-tier membership is access to dedicated 24/7 customer service, ensuring support at any time.
Enhancing the AgodaVIP Program
The introduction of the Diamond tier builds upon the existing structure of the AgodaVIP program, which includes Member, Bronze, Silver, Gold, and Platinum levels. By adding Diamond as the ultimate tier, Agoda seeks to deliver unparalleled value and a more personalized travel journey for its most loyal customers. Alistair Potter, VP of Commercial at Agoda, emphasized that this expansion is a direct response to understanding customer preferences and tailoring benefits to better serve frequent travelers. The new tier signifies Agoda’s commitment to rewarding customer loyalty with enhanced privileges.
Key Points
- Up to 25% extra savings for hotel bookings
- 24/7 dedicated customer service
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