A Brit holidaymaker was left £7,000 out of pocket after he got to Thailand – and found the hotel he booked didn’t exist. Glen Parke, 30, paid £282 for 59 nights at Lek Lek Residence – advertised on Booking.com as a ‘one-bedroom house’.
But when he got there he found a small roadside shop and no sign of his hotel – forcing him to fork out £3,044 for alternative accommodation booked online. And when he arrived at the hotel it was actually fully booked – so he had to spend a further £3,579 on a third hotel.
He claims Booking.com promised they would pay for both – as an apology for the first non-hotel. Stressed-out Glen got the money for this first and second hotel within a week – but didn’t receive a refund for the third hotel until April 18 when Booking.com were approached for comment.
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